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FAQ

How do I go about warranty repairs and servicing?

You may click on the "Equipment Servicing" tab above. We will do whatever we can to help you. Most cases such as warranty claims, repairs and servicing are solved via our...

What payment methods do you accept?

We accept most major debit and credit cards and Apple Pay, Google Pay, and PayPal. Bank transfers are also available. If you don't find the method you would like to...

How close do I have to be to the leak to detect it with your equipment?

As a general rule, the closer you are to the leak (with the detector), the stronger the leak sound will be. Our unique sensors can detect leaks up to 8...

How much will delivery cost me?

We offer free express shipping worldwide! You can expect delivery to your doorstep within 7 business days (average delivery time).

Why is water leak detection important?

Water leaks can be dangerous and costly to property and the environment. How do we find a leak below a surface area which we cannot see? Simple, our leak detectors...

In which other industries can the AQUA-L series leak detector tools be used?

Our leak detectors can be used in almost all leak contexts, including detecting pipe leaks in airports, oil rigs, mines, hydrant systems, hydronic heating systems, and general plumbing within domestic...

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Contact/Support Hours:

Mon-Fri: 8am - 9pm (AEST)

Sat: 9am - 6pm (AEST)

Sun/public holidays: Closed

Australian callers:

1300 343 464

U.S. callers:

+1 (929) 551-4760‬

International callers:

+61 439 006 696

Due to the high volume of calls we receive daily, we may not be able to answer immediately, but rest assured, we’ll call you back within a few hours.

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