Contact Aqua.

Questions about Aqua equipment, an order or product support? Send us a message or use the direct contact details below.

  • Product enquiries
  • Orders and delivery
  • Technical assistance

Speak with Aqua.

Choose the most appropriate contact route for your location, or complete the enquiry form below.

SUPPORT HOURS

Monday–Friday: 8am–9pm AEST

Saturday: 9am–6pm AEST

Sunday and public holidays: Closed

  • Australian callers

    Toll-free Australian number

  • U.S. callers

    Calls may be charged at your provider’s rate

  • International callers

    Available through WhatsApp or Viber; the Aqua team speaks English

  • Email

    Product, order and general enquiries

  • Mailing address

    P.O. Box 2002, Springvale South, VIC 3172, Australia

    Postal correspondence

Send an enquiry.

Tell us what you need help with and include any product or order details that may help our team understand your enquiry.

Fields marked * are required.

Include relevant product, order or delivery details where available.

Looking for a specific answer?

Browse common product questions or submit a dedicated equipment servicing request.