Equipment servicing

Professional support for your Aqua leak detection equipment—from technical questions to inspection, warranty attention and repair enquiries.

5-YearEquipment warranty
LifetimeAqua support
DirectTechnical assistance

A clear path to the right support.

Start by telling us what is happening with your equipment. We will review the information and advise the appropriate next step.

  1. 01

    Tell us what’s happening.

    Submit the product details and a clear description of the issue.

  2. 02

    We review the issue.

    Our team assesses the information and determines what support is required.

  3. 03

    We advise the next step.

    If equipment inspection is needed, we will provide the appropriate instructions.

Help us assess the issue.

The more specific the information, the easier it is for our team to understand the equipment and fault before responding.

  • Product and model
  • Serial number, if available
  • Order number or purchase details
  • A precise description of the problem, fault or damage

Submit a service request.

Complete the form with the details available to you. Our team will review your request and contact you about the appropriate next step.

Fields marked * are required.

Include when the issue began, what you observe and any troubleshooting already attempted.
Aqua 5-Year Warranty

5-Year Warranty

Every piece of Aqua equipment includes a 5-year warranty.

Read the warranty policy

Lifetime Aqua Support

Aqua equipment does not require regular servicing and calibration. If an issue arises, contact us with the model number and details so our team can assess the situation.

Contact Aqua